What Personally Identifiable Information is Collected
When you are making a donation, purchasing a product, or subscribing to our online newsletter, Saint Antony Monastery asks you for personal contact information such as your name, mailing address, phone number and e-mail address. We may use this contact information to provide you with a receipt or financial report; to contact you to clarify or obtain additional information about an order you placed, a donation you made; or to send you additional information about Saint Antony Monastery.
If you make a donation, we may contact you on occasion to offer you an opportunity to make another gift, or to inform you of promotions involving third-party sponsors that will directly benefit Saint Antony Monastery. You may also receive a personal call from Saint Antony Monastery thanking you for your donation. However, as a matter of long-standing policy we do not use professional telemarketers or other outside vendors to solicit funds or otherwise communicate with our donors. You will always have the opportunity to opt-out of future communications from us.
From time to time, Saint Antony Monastery rents or exchanges its list of direct mail supporters with other related organizations to benefit our programs and activities. We have found this to be the most cost-effective method of reaching additional potential constituents and hope you value the information they send you. Your name is only made available to these carefully screened related organizations through third-party mailing agents for a limited use. Such organizations will not have continued access to your name and address unless you choose to respond to their initial mailing. You have the opportunity to have your name removed from a list rental or exchange by writing to us at:
Saint Antony Monastery
PO Box 100
Barstow CA 92312
Personal contact information may also be shared with certain vendors (i.e., reputable companies we use for services such as shipping products or sending Saint Antony Monastery mail). We have confidentiality agreements in place with all such companies to protect your privacy.
Personal billing information we collect and what we do with it
In addition to personal contact information, we ask for billing information, such as your billing address and credit card number, when you make a donation or purchase a product. We use secure servers to gather and process your billing information. These secure servers are hosted by third parties. Your billing information is not shared with any other organizations, and your credit card number is not retained once your transaction has been authorized and processed.
Financial transactions and our secure servers
All financial transactions on our website, specifically donations and purchases, are managed through PayPal and Authorize.net, which is TRUSTe certified. All transactions use an encrypted channel, take place on secure servers and occur in real time. No financial data, such as your credit card number, is transferred via a less-secure channel, such as encrypted e-mail, for processing. Moreover, once your transaction has been completed, your credit card number is not retained.
On this website Saint Antony Monastery may collect fees associated with event registrations and/or supplies associated with those events. Occasionally someone may require a refund. All refund requests will be directed to our accounting department for processing. You may contact our bookkeeper by contacting the Monastery office or through email at : email@example.com . Refund decisions will be based on several factors relating to the transaction you are requesting a refund for. These could include the following:
1. Did the Monastery incur expense to secure your participation in the event that we are unable to reclaim?
2. Was the event noted as non-refundable?
Decisions to override this policy are reserved to the Monastery Business Administrator.
Saint Antony Monastery uses your IP address to help diagnose problems with our server, to administer our website, and for statistical metrics used to track website visitor traffic.
Saint Antony Monastery does not collect any personally identifying information from you when you visit our website unless you choose to provide such information to us.
You can browse Saint Antony Monastery website without telling us who you are or revealing any information about yourself. The information we gather during normal browsing comes from two sources: (1) standard server logs collect information such as the IP (Internet Protocol) address, domain name, browser type, operating system and information like the site that referred you to us, the files you downloaded, the pages you visited and the dates/times of those visits; and (2) if you have come into the website from one of our newsletters or from a site that has requested a link, we will ask your browser to accept a “cookie” (defined below) that carries a general marketing source code with you as you browse through the website, in order to help us match referring sites to donations made. This cookie does not capture or hold any personally identifying information about you, and is deleted when you end your session by leaving our website or closing your browser.
How Your Information May Be Used
We use your personal information to provide you with personalized service; to send e-mail alerts to you; to answer your requests; to process your payment information; etc. You may choose to opt out at any time, which will cease all communications from us. We may also use your information to track visitor of our website. This lets us see which of our features are the most popular so we can better serve our users' needs. It also lets us provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties
Links to other sites
Saint Antony Monastery does not provide, sell, or rent email addresses to anyone outside the organization.
How to view or change your information
If you do not wish to participate in our list rental or exchange activities, or if you wish to modify the frequency of future communications from Saint Antony Monastery, please write to us or e-mail address below.
Also, with the exception of credit card numbers, which are not retained, you can view and request changes to all the information you have given us, including any mailing lists you may be on, by contacting us.
Saint Antony Monastery
Attention: Donor Care
PO Box 100
Barstow CA 92312
Email address: firstname.lastname@example.org
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Links to Other Sites
As a convenience to you, this Site may periodically provide links to third party websites through links available on this Site including websites of entities that are affiliated with Saint Antony Monastery ("Third-Party Sites") where we feel it is appropriate. Lists of links are not complete lists of relevant and/or useful internet resources. Our decision to link to a Third-Party Site is not an endorsement of the content in that linked Third Party Site. WE ARE NOT RESPONSIBLE FOR THE CONTENT OF ANY THIRD PARTY WEB SITE, NOR DO WE MAKE ANY WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, REGARDING THE CONTENT (OR THE ACCURACY, CURRENTNESS, OR COMPLETENESS OF SUCH CONTENT) ON ANY THIRD PARTY WEB SITES, AND SAINT ANTONY MONASTERY SHALL HAVE NO LIABILITY OF ANY NATURE WHATSOEVER IN RELATION TO ANY OF THE FOREGOING. You should take precautions when downloading files from all Sites to protect your computer from viruses and other destructive programs. If you decide to access linked Third-Party Sites, you do so at your own risk. You should direct any concerns to the Third-Party Sites' administrator or webmaster.
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Use of Personally Identifiable Information
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